Returns & Exchanges
At JustIngredients, we want you to be completely satisfied with your purchase of our natural supplements and pantry staples. If you are not happy with your order, you can return unopened items within 30 days of delivery for a full refund.
Initiate Your Return
Contact our customer support team via email with your order number and the reason for the return to receive a Return Authorization number.
Prepare the Package
Ensure the product is in its original, unopened packaging and securely place it in a shipping box with your order details included inside.
Ship the Item
Affix the provided shipping label or use a tracked courier service to send the package back to our fulfillment center.
Receive Your Refund
Once our quality control team inspects the returned food items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing